Return & Refund Policy


Last Updated: July 2026

At Rebelify, we are committed to providing high-quality wellness products and ensuring every customer has a positive shopping experience. If you are not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days from the date your order is delivered to request a return.

To be eligible for a return, your item must:

  • Be in its original condition.

  • Be unused or show only minimal signs of inspection.

  • Include all original accessories, packaging, manuals, and components.

  • Be accompanied by proof of purchase or your order number.

Returns that do not meet these requirements may not be accepted.

Non-Returnable Items

For hygiene, safety, and quality assurance reasons, we cannot accept returns for:

  • Products that have been heavily used or damaged after delivery.

  • Items returned without their original packaging or accessories.

  • Products damaged due to misuse, improper handling, or unauthorized modifications.

  • Clearance, final sale, or promotional items marked as non-returnable.

  • Gift cards.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or you receive the wrong product, contact us within 48 hours of delivery. Please include:

  • Your order number.

  • A brief description of the issue.

  • Clear photos or videos showing the product and packaging.

We will review your claim and arrange a replacement, refund, or another appropriate solution as quickly as possible.

How to Start a Return

To request a return, please contact our support team before sending your item back.

Please include:

  • Your full name.

  • Order number.

  • Reason for the return.

  • Photos if the item is damaged or defective.

Once your request is approved, we will provide return instructions.

Please do not return any item without prior authorization, as unauthorized returns may not be processed.

Return Shipping

If the return is due to a defective, damaged, or incorrect item, we will cover the return shipping costs.

For all other approved returns, customers are responsible for the return shipping costs unless otherwise required by applicable law.

Original shipping charges are non-refundable.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method.

Please allow:

  • 3–5 business days for inspection after your return is received.

  • 5–10 business days for your financial institution to process the refund, depending on your payment provider.

If you have not received your refund after this period, please contact your bank or credit card provider before reaching out to us.

Exchanges

We only replace items that arrive defective, damaged, or incorrect.

If you need to exchange an item for the same product, please contact our customer support team for assistance.

Order Cancellations

Orders may be canceled only if they have not yet been processed or shipped.

Once an order has entered fulfillment or has been shipped, it can no longer be canceled. In that case, you may request a return after receiving your order in accordance with this policy.

Refused Deliveries

If an order is refused or returned due to an incorrect shipping address provided by the customer, refused delivery, or failure to collect the package, any return shipping or carrier fees may be deducted from the refund.

Contact Us

If you have any questions about our Return & Refund Policy or need assistance with a return, we're happy to help.

Email: support@rebelify.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Thank you for choosing Rebelify. We appreciate your trust and are committed to making your shopping experience simple, transparent, and worry-free.